Paying The Most But Getting The Least

A new report shows key performance indicators in the ACT health system including patient satisfaction in emergency departments are the lowest in the country while the cost of serving patients in our EDs is more than three times higher than in NSW. Hospital infection rates are also deteriorating in the ACT while the rest of Australia is improving, Leader of the Opposition Jeremy Hanson said today.

“Today, the Report on Government Services released by the Productivity Commission effectively shows we are paying more, but getting less from our health system,” Mr Hanson said.

“The ACT has the highest operational cost per person in Australian public hospitals, with the highest reported cost per emergency service at $839. That’s compared with NSW at $265. The ACT also has the worst patient satisfaction for any emergency department in the country.

“Even more worryingly, hospital infection rates in the ACT are 30 percent worse than the national average and deteriorating while the rest of Australia is improving.

“Emergency department and elective surgery waiting times remain at dangerously high levels. ED waiting times have deteriorated from 55 percent of patients seen on time in 2011-12 to just 51 percent in 2012-13. That’s the worst in the country and deteriorating.

“The report shows nearly 28 percent of patients in the ACT have experienced extended waits for elective surgery compared just eight percent in NSW and South Australia.

“Once again, another report has highlighted the deteriorating performance of the ACT’s health system. The ACT Labor government is ignoring the problem and can’t get the job done. The Chief Minister needs to start taking responsibility,” Mr Hanson concluded.